El Santuario Resort & Spa Valle de Bravo, Valle de Bravo
About the Hotel
El Santuario Resort & Spa is a 5-star wellness hotel featuring amenities such as a
Rooms & Amenities
The hotel features
Dining & Culinary
Dining is centered at
Wellness & Activities
The resort's
Services & Location
El Santuario Resort & Spa includes facilities suitable for meetings and events, such as
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Fireplace
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
Sports & Fitness
- Water sports
- Tennis court
- Yoga class
Services
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Picnic area/ Tables
- Packed lunches
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
Children
- Cribs
- Board games
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Sun terrace
- Garden area
- Spa & wellness center
- Massage
Room features
- Sitting area
- Dressing area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Sink
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
The hotel offers big, nice, and quiet rooms with a great view of the lake from your pool and good quality bedding, but lacks air conditioning, leading to potential noise issues from the pool. The service is described as transgressive and in need of supervision and training, with some incidents of staff behavior affecting guests negatively. The location is beautiful, but some areas seem sketchy. Overall, a mixed experience with room quality and service concerns.
Upon arrival, I was disappointed with the rooms due to them being filled with bugs, having low ceilings, and outdated TV. However, the hotel is spacious, quiet, and offers a lovely view of the lake from the pool area. The bed was comfortable with nice linens despite some cleanliness issues.